Frequently Asked Questions

Where do your items come from?

All pieces at Vintage Vault & Co. are thoughtfully curated from estate sales across Long Island, New York. Each item is hand-selected for its quality, character, and timeless appeal.

Are your items authentic?

Yes. We carefully examine every piece before adding it to our collection. While most items are vintage or antique and may show gentle signs of age, authenticity and quality are at the heart of our curation process.

Do you offer returns?

Due to the unique, one-of-a-kind nature of our items, all sales are considered final. However, if you have any questions or concerns about a piece before purchasing, please feel free to reach out — we are happy to assist.

Can I request a specific item?

Absolutely. We offer custom sourcing for select clients. If you are looking for a particular item, era, or designer, please submit a request through our Contact or Sourcing form and we will do our best to locate it for you.

How often do you add new pieces?

New pieces are added regularly as we discover exceptional finds. We recommend joining our mailing list or following us on social media to receive updates on our latest arrivals.

Do you offer international shipping?

At this time, we primarily ship within the United States. If you are located internationally and interested in an item, please contact us directly and we will do our best to accommodate your request.

How are items packaged?

Each item is carefully and discreetly packaged to ensure safe delivery while maintaining the luxury experience from purchase to arrival.

Do you clean or repair items?

Items are gently cleaned when appropriate to preserve their character and integrity. We do not over-restore pieces, as we believe their original charm is part of their story.

How can I be the first to access new releases?

Join our newsletter and follow us on social media for early access, exclusive previews, and curated releases for our community.