Returns & Refunds

At Vintage Vault & Co., each piece is thoughtfully curated and one of a kind. Because our items are often vintage, antique, or rare, we maintain a strict all-sales-final policy to ensure the integrity and exclusivity of our collection.

All Sales Are Final

All purchases made through Vintage Vault & Co. are final and non-refundable. We do not accept returns, exchanges, or cancellations once an order has been confirmed.

We strongly encourage you to carefully review all product details, images, and descriptions before completing your purchase. If you have any questions, we are always happy to assist prior to checkout.

Damaged Items

We take great care in packaging every order. If your item arrives damaged, please contact us within 48 hours of delivery at [your email], including:

• Your order number

• Clear photos of the item and packaging

• A brief description of the damage

Once reviewed, we will work with the shipping carrier to resolve the issue when applicable.

Lost or Stolen Packages

Vintage Vault & Co. is not responsible for packages once they have been marked as delivered by the carrier. If your package is lost or stolen, please contact the shipping provider directly to file a claim.

Questions Before Purchase

Because all sales are final, we encourage shoppers to contact us before purchasing if they need additional details, photos, or measurements. We are happy to provide everything needed to ensure confidence in your decision.

Thank you for choosing Vintage Vault & Co.

We appreciate your understanding and support of our policy, which allows us to continue sourcing rare, exceptional pieces.